Terms and Conditions

These terms and conditions apply to the use of this web site, including the purchase of goods and/or services over this web site. In using this web site for these or any other purposes, you agree to be bound by these terms and conditions. If you do not accept these terms and conditions, you must refrain from using the web site. These terms and conditions must be read in conjunction with any other applicable terms and conditions governing the use of this web site.


We reserve the right to amend these terms and conditions from time to time. Amendments will be effective immediately upon the placement of a notification of such amendment on this web site. Your continued use of the web site following such notification will represent an agreement by you to be bound by the terms and conditions as amended.


Although all reasonable care is taken to ensure that photographs reflect as accurately as possible the actual size of products, you acknowledge that due to the inherent difficulties with photographing items of jewellery, some products may appear larger or smaller than their actual size when represented in this web site.


This website and the information on it constitute an invitation to treat and not an offer to supply products. When you order products from us, this constitutes an offer from you to buy those products in accordance with these terms and conditions. No contract shall be formed between you and us until we accept your order by sending you an order confirmation.

You may order products from us by completing and submitting the order form on this website. You must provide all required information correctly or we may not be able to process your order.

By placing an order on our website you agree to be bound by our refunds policy.


The price payable by you for products orders accepted by us shall be the price quoted on this website at the time your order is submitted.


The prices for the products are stated and are payable in New Zealand dollars (NZD).


Goods with a total value of $50.00 or more will be shipped free of cost within New Zealand. Shipment outside the above offer will incur normal courier charges payable by the customer.


Insurance cover will be provided for sales up to $1,500 per shipment through local courier.

GST and Other Taxes

All prices are inclusive of GST. Shipment outside New Zealand will be without GST but any other taxes such as customs fees and import taxes will be payable by the customer.

Payment Options

You shall pay for your orders by credit card using secured DPS facility or by direct credit to the account of:

Lotus Gold Merchants Ltd

ANZ National Bank

Account no. 06-0103-0249351-00

Please include your order number in the reference if paying by direct credit.

Availability and Cancellations

All orders are subject to the availability of products.

Where products are listed on this website with an incorrect price or with incorrect information, we reserve the right to cancel your order (regardless of whether you have made payment for that order). Where you have already made payment for an order that is subsequently cancelled by us, we will refund the full amount paid by you in relation to that order.

You may cancel your order any time prior to our order confirmation. Once we have confirmed your order, you may not cancel that order.